Refund policy
1. General Information
This Return & Refund Policy describes the terms and conditions for returns, refunds, and exchanges at BlendGi.
By making a purchase from our store, you agree to this policy.
2. Return Eligibility
To be eligible for a return:
- The item must be unused and in the same condition that you received it
- The item must be in its original packaging
- The return request must be made within 14 days of delivery
We reserve the right to refuse returns that do not meet these conditions.
3. Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Final sale items
- Personalized or custom products
- Items damaged due to misuse
4. Return Process
To initiate a return, please contact us at:
đź“§ support@blendgi.com
Provide your order number and reason for return.
If your return is approved, we will provide instructions on how to send your item back.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Shipping costs are non-refundable.
6. Refunds
Once we receive and inspect your return:
- We will notify you of approval or rejection
- If approved, your refund will be processed to your original payment method within 5–10 business days
7. Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again
- Contact your credit card company
- Contact your bank
If the issue persists, contact us at support@blendgi.com
8. Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, contact us at support@blendgi.com
9. Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos as proof.
10. Changes to This Policy
BlendGi reserves the right to update or modify this Return & Refund Policy at any time.
Changes will be posted on this page and take effect immediately.
11. Contact
For any questions regarding this policy, please contact:
BlendGi
Address: 7726 Edgebrook Dr, St Louis Park, MN 55426, United States
Phone: +1 472-469-3016
Email: support@blendgi.com